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Is parking available at The Blackburn?

The Blackburn offers complimentary free self-parking adjacent to the hotel with access from the first floor portico. Additional parking for events and large vehicles is available across the street from the Conference Center and Spa.


What time is check-in/checkout?

Check-in: 4:00 PM
*If a room becomes available before this time, The Blackburn is happy to check guests in on a first-come, first-serve basis* Guests can also request early check-in for an additional fee prior to arrival.
Check-out: 11:00 AM
*Late check-outs are limited, but can be requested based on availability for an additional fee. Late check out availability cannot be guaranteed.

How can I access my room?

At our hotel, we prioritize both convenience and security when it comes to accessing your room. That's why we offer two seamless entry options to suit your preferences: traditional key cards and the innovative "Open Key" digital solution.

For guests who prefer the classic method, our key card scanners provide quick and secure access to your accommodations.

Alternatively, for those who embrace technology and prefer convenience, Open Key offers a state-of-the-art digital key solution. By simply downloading the Open Key app on your smartphone, you can utilize your phone's NFC capabilities to unlock your room door. This secure and reliable system ensures that accessing your room is both easy and safe, providing peace of mind during your stay with us.

Do you provide contactless check-in?

Yes, we are pleased to offer OpenKey: a seamless and secure contactless check-in experience for our guests. This service allows you to check in online prior to your arrival, access your room key through your mobile device, and proceed directly to your room without the need for traditional front desk interaction. Should you have any questions or need assistance during your stay, our staff is readily available to help.

Does The Blackburn allow pets?

The Blackburn welcomes dogs of all shapes and sizes. Refer to the pet policy for additional information.

How close is the property to Downtown Staunton?

The Blackburn is steps away from downtown with most restaurants and attractions within a 5 minute walk.

How do I get into The Blackburn after hours?

For the safety of our guests, all exterior doors are locked after 11 p.m., but the portico door on the north end of the building can be opened using your room key. If you have trouble accessing the building, please contact the front desk.

Is the art in your on-site gallery available for purchase?

Yes, art from the Co-Art gallery on the third floor of the hotel is available to purchase. Visit the front desk for assistance.

Is there an on-site dining option?

Yes, The Second Draft Bistro is located on the hotels’ south end of the second floor. Breakfast is available 7 days a week and dinner is served Friday and Saturday. Visit the Eat page for current hours and menus.

Are there quiet hours at The Blackburn?

Yes, quiet hours begin at 10 p.m. and end at 7 a.m. daily.

How close is the property to Downtown Staunton?

The Blackburn is steps away from downtown with most restaurants and attractions within a 5 minute walk.

Is high speed internet available at The Blackburn?

Wi-Fi is available throughout the hotel property. Guests can access complimentary Wi-Fi through the network “Blackburn Guest” with no required password.

Does The Blackburn have a gift shop?

Yes, The Market is located behind the front desk. Guests can enjoy a taste of the valley ranging from The Blackburn custom Redwood candle to our signature blend of coffee from Crucible Coffee Roasters. The Market also offers a variety of snacks and drinks for guests to enjoy.

Is my ID/passport required at check in?

A valid ID and credit card are required at check-in. If you booked a specific rate, such as the military rate, the front desk will request proof of eligibility.

Where is the ice machine located?

Located on the second floor near the hotel lobby. This area also has distilled water.

Does The Blackburn have a business center?

The Blackburn does not have a business center on property.

Does The Blackburn offer shuttle services from the surrounding airports to the hotel?

The Blackburn does not offer any shuttle services.


Does The Blackburn have a spa?

The Spa at The Blackburn is open to anyone over 17 years old Thursday-Monday from 10am-6pm offering a variety of services including facials, nails, massages, and reflexology. For more information, visit the relax page.

Does The Blackburn have a fitness center?

There is a fitness center in The Lofts, a building on site, which The Blackburn guests are permitted to use. Visit the front desk for additional information and access.

Does The Blackburn have a pool?

Unfortunately, there is no pool on site.

What are some local attractions I might want to visit?

The Shenandoah Valley is home to beautiful vineyards, hiking, award winning restaurants, museums, and unique shops. Recommendations are available through the front desk or by visiting the Visit Staunton Website.

What are the must see attractions at The Blackburn?

All guests are encouraged to visit the art gallery, front lawn, and cupola.

The art gallery is located on the third floor and showcases local artists from the area. To purchase the art, see the front desk.

The front lawn is home to the willows, gazebo, and fountains all original to the property. Take a walk through the lawn or have a picnic by the creek.

The showstopper on site is the cupola. Accessed on the fourth floor, the cupola is at the top of our picturesque spiral staircase and portrays the best view of all of Staunton.

Are all the buildings on the property open to guest access?

The Blackburn is still in the process of restoring the historic property. For the safety of guests, The Blackburn asks you to enjoy the unrenovated buildings from a distance and respect the privacy of the residences in The Bindery, Lofts, Brookdale and West Village. Refer to the property map for more details.

Are locals allowed to come on property and take photos?

Guests of The Blackburn are welcome to take pictures of the property however all others are required to submit a photography request form which includes a fee. For additional information please see the photography policy.


What amenities are offered in the rooms?

Please visit the Rest page to see the amenities offered in each guest room. Additional amenities including white noise machines, microwaves, and ironing boards are available upon request.

Do you have handicap accessible rooms?

The Blackburn offers ADA compliant rooms featuring roll-in showers with support bars and queen beds at an accessible height.

Do you have connecting rooms?

The Blackburn does not offer connecting rooms, but can accommodate guests by placing them in rooms near each other.

Do you offer room-service?

Yes, room-service is offered during The Second Draft Bistro’s hours. To place an order, contact the restaurant by dialing extension 806. Menus are available on the Eat page.

Do you have rollaway beds or cribs?

The Blackburn offers cribs and rollaway beds upon request. Contact the front desk for more information.

Does The Blackburn offer smoke free rooms?

All guest rooms are smoke free. There is a designated smoking area on the hotel’s front porch, “The Cigar Lounge”. There is also a smoking area along the walkway between the hotel parking lot and the first floor entrance to the hotel. Marijuana is not permitted on site.

What is The Blackburn’s cancellation/deposit policy?

The Blackburn offers a flexible 24-hour cancellation policy.

I have questions about my bill. Who do I call?

Guests are encouraged to call the front desk where The Blackburn staff are happy to answer any questions about your bill.


Can I host an event at The Blackburn?

The newly renovated Conference Center at The Blackburn features two reception spaces for a total of 6,000 sq.ft. Since opening in 2020, The Conference Center has hosted a number of weddings, corporate retreats, non-profit events, and networking events. To learn more, visit the Gather page and complete the sales inquiry form or contact the sales office at event.sales@blackburn-inn.com.

Does The Blackburn host events?

Since opening in 2018, The Blackburn has partnered with Blackfriars for Shakespare on the Lawn, Avenue of Evergreens benefiting The MaDee Project, and for the past two summers has been the location of the Staunton hit SummerStage. To see upcoming events visit the save the date page.